As a small business with nine employees and a fleet of road maintenance machinery ready to be hired, the owners had to reapply for a Local Government contract they had maintained for many years.
This road maintenance contract was of great importance to their business as it was local and would secure their income for a further 3 years.
With the ever-increasing requirements for tenders, the owners did not have confidence in submitting a successful tender response on time.
If the business were unsuccessful with this tender, six locally employees would be let go as well as causing significant impact to the owner’s income and lifestyle.
With just ten days before the tender closed, the owners received a referral to our services and requested our assistance. Appreciating the tight deadline, we promptly visited the owner's house that night to further understand the situation.
Accepting the challenge, we promptly assessed the tender requirement and worked to update the existing OH&S management system.
To draft an appropriate tender response, we engaged with the owners to understand the capabilities and strengths of the services they provided.
The draft tender response was presented for the owners' approval and uploaded on the tender portal on time.
Six weeks after the tender was submitted, the owners called to thank ArrowSafe for going above and beyond with their tender response.
They had recently received notification they were successful in each category (grader, backhoe, tipper) they had tendered for, securing their income for the next three years.
Appreciating ArrowSafe’s expertise and support, the owners were relieved they had been successful with the tender with minimal stress and interruption to their business.
ArrowSafe continues to provide the business owners with ongoing OHS support and advice.